ai

Focusing on the Customer is Way Easier with AI

There's so much hype about how AI can change customer experiences - and so many reasons to be skeptical. And yet, AI holds tremendous potential to…

Apr 22, 2024

AI Feasts on Variety

If Doordash knows that you love sushi, but the only sushi restaurant on the platform is closed this evening, can they put this knowledge to use? Not…

Apr 3, 2024

Ethical AI is Rooted in Incentive Alignment

Have you ever hesitated before running a Google search, weighing the pros of getting a quick answer against being chased by ads on the topic for the…

Aug 20, 2023

AI Can Reduce Food Waste

Computers have a bad rap when it comes to saving the planet.

Jan 30, 2023

Podcast: Why AI-powered personalization matters, according to Hungryroot

Online grocery expanded at 4% in Q3, while Hungryroot grew 45% year-over-year.

Nov 10, 2022

How Hungryroot Leverages AI to Create a Better Customer Experience (VIDEO)

Thanks to Kaitlyn Meade and the team at Digital Food and Beverage Summit for inviting Hungryroot and allowing me to share some of our stories!

Nov 10, 2022

29:03

With explicit feedback, AI needs less data than you think

We’ve all come to appreciate that AI and machine learning are the magic sauce powering large-scale consumer internet properties.

Oct 25, 2022

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